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eBookwise Support  Back to Main Help
Dear eBookwise Customer:

Because the eBookwise-1150 device is no longer available for sale, we will be discontinuing sales of all eBooks on the eBookwise site as of June 15th, 2012.

You can continue to access and enjoy the eBooks in your eBookwise library. As always, we appreciate that you are a loyal customer and we will continue to maintain a quality eReading experience for you.

You can obtain new content for your eBookwise-1150 by purchasing MultiFormat eBooks at Fictionwise.com.

Please see the FAQ below for more information.

Sincerely,

The eBookwise Team

FAQ
  1. With eBookwise.com no longer selling eBooks, can I still access my Online Bookshelf?

    Yes, you can access all the eBooks you've purchased over the years at eBookwise.com. Your Online Bookshelf will remain available for you to download your purchased eBooks at any time.
  2. What about new titles? Where should I buy new titles and will they be available to read on my eBookwise-1150?

    The eBookwise-1150 device is no longer available for sale, so eBookwise will no longer offer new titles at eBookwise.com. The eBookwise-1150 works with MultiFormat eBooks, which you can purchase at Fictionwise (www.fictionwise.com.) Use the link below to log in at Fictionwise.com with your eBookwise LoginID and Password:
    http://www.fictionwise.com/servlet/mw?t=login

    To use Fictionwise's MultiFormat (non-encrypted) eBooks on an eBookwise-1150 device, download the OEBFF Half VGA (IMP) version from your Fictionwise bookshelf, and then use the Personal Content Server to download to your device. Here is a link to that section of the help page:
    http://www.ebookwise.com/servlet/mw?t=help_uploadcontent.htm&si=43#ETI

    You can also transfer your own HTML, Word DOC, RTF, text, or non-encrypted Rocket RB files to the eBookwise-1150 device via the Personal Content Server.
  3. Can I still use my eBookwise Store Credit?

    Yes! If you have eBookwise Store Credit, you can use your eBookwise LoginID and Password to log in to Fictionwise.com and your eBookwise Store Credit will be available at Fictionwise as Micropay Dollars, which you can use to purchase MultiFormat eBooks at Fictionwise.com.
  4. Customer Support information

    If you have more questions about eBookwise and your past purchases, use the link below to contact the eBookwise Support Team:

    http://www.ebookwise.com/servlet/mw?t=support&si=43

    You can also contact the eBookwise Support Team by sending an email to support@ebookwise.com.
 
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